Our approach tocustomer centricity.

Deployment & Hypercare

During onboarding, we take the time to understand your exact requirements. We then prepare a deployment schedule to meet your needs and provide hands-on hypercare support when you need it most.
Expert Onsite Deployment
A specialist guiding you through the process.
30-day Hypercare Period
Proactive support and training throughout.
World Fuel Services

Ongoing Support & Training

Our dedicated Support team work closely with over 50 developers to provide 24/7 support and instructional materials including, e-learning, walkthrough videos, and user guides.
Request a Demo
24/7 Availability
Online Support Portal
Interactive Training
Same-day Critical SLA

"I would like to pass along my praise and appreciation for the outstanding support, professionalism, knowledge and friendliness of everyone I have interacted with at i6. They epitomize what customer service should be."

Ray Villano
ITP General Manager RSW
FSM Group

Aerospace-grade technology.

Our cloud-based technology is built with reliability, safety and security in mind. Our average platform uptime is 99.98% and safety processes are embedded into the foundations - from socially distanced refuels to tablet-prompted checks.

IATA Partner
ISO 9001:2015 Certified Company Badge
ISO 27001 Badge
Certified ISO Company
Cyber Essentials Badge
CSP Approved Member Badge
IATA Partner
Cyber Essentials Badge
CSP Approved Member Badge
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What our customers say:

"With i6 technology, we benefit from efficiencies in every flight. That includes making sure the aircraft has the optimal amount of fuel - saving on direct fuel costs and minimising extra weight."
Captain Spencer Norton
Manager, Flight Efficiency & Evaluation Flight Operations
British Airways
See case study
"Over the last five years, real-time information has helped to improve operational efficiency - allowing us to better plan and allocate fuel orders. We have a much better view of our fuelling operations with more accurate and robust data. By digitalising our operations we continue to lead with efficient aviation services.”
Graham Scott
Vice President Operations
Menzies Aviation
See case study
"i6 has successfully deployed their platform at all our major locations in Canada, giving us complete real time visibility to our operation and a paperless environment."
Frank Femia
Manager, Fuel Operations
Air Canada
See case study
"We have seen significant improvements in our engagement and turnaround times, the quality of data capture is greatly increased and enables live changes to the operational delivery of our service."
Donie Bradick
Head of Aviation Fuel and Motor Transportation
London City Airport
See case study
"The process was very well managed and the i6 team were very supportive of our particular business requirements."
Darcy Lane
General Manager
Aviation Fuel Services
See case study
"Fusion6 Business Aviation provides us with state of the art planning, real time allocation and data transmission functionality across our operation which delivers operational transparency and significant efficiency benefits."
Airport Operations
Farnborough Airport
See case study
“We’re delighted to be working with i6. Our partnership has allowed us to improve our fuel data availability and accuracy."
Eve Messenger
Fuel Manager
Virgin Atlantic
See case study
“The amount of time saved and reduced touchpoints from the automated processes has truly made i6 implementation an easy decision for both our operational and commercial stakeholders, and will ultimately aid in our emissions reporting."
Michael Brocker
Director Assistant, Treasurer & Fuel
JetBlue Airways
See case study